Strategy and Sausages:
A British Strategic Planner in Germany
Thursday, 27 April 2017
Dove. The brand that kicked off a million 'Purpose Campaigns', some better conceived than others. Marketing people still cite Dove as the Grandmommy of all purpose campaigns, so it's not surprising that all eyes are on the brand when it makes its next move.
Well, Dove has had a baby. Called, unsurprisingly, Baby Dove. So far so good. And to extend the idea of empowering (women) and building self-confidence that the mother brand has, the brand communication is focussing around the idea Trust Your Way. There are no perfect moms. Only #RealMoms. At first glance, a logical extension of an idea that'll probably strike a chord. There can't be a mother alive who hasn't felt pressure from friends, relatives, society to do things in a certain way.
Here's the US launch ad:
This, apparently, sets out to 'shatter stereotypes about motherhood.' Hmm. I wouldn't go that far. Some would describe it as 'heart-warming'. I'm afraid I'd put it in the wallpaper category, with its patchwork of different moms, straight out of 21st Century Diversity Central Casting.
For the UK launch, Baby Dove went for something more controversial. A poster at Waterloo Station asking the question 'Is there a perfect mum' with the visual of a Stepford-Wife-style mother and baby. The twist was that this image was revealed to be that of an AI-generated woman rather than a real (albeit retouched) photo - that is, a woman who does not really exist. This was all done to provoke debate. You can read about it here.
I'm not sure how much debate was provoked. I only know that if I'd caught sight of that image as a sleep-deprived mum in a hurry to get somewhere, I would probably have merely been irritated and later, felt rather stupid if I read that it was all a marketing trick. And, indeed, I question why Waterloo Station was used. Because of the large numbers of new mums who happen to be passing through, with or without their babies? I think not.
Then we get onto the next subject. Dads. There are one or two references to Dads on the Baby Dove website, but only one or two. Doesn't it make sense in the 21st Century to acknowledge that more and more young fathers take paternity leave?
And finally, isn't this all a bit 'me' focussed? What about the babies? Years ago, when I worked on Pampers and later on Hipp, we learned that mums aren't really interested in other mums. They are interested in babies, and their baby in particular. They're fascinated by their little miracle, how he or she grows and develops, and they're thirsty for information. While I worked on Pampers, the whole advertising direction changed from a focus on Expert Moms to Learning from Babies.
But maybe the new parents of the Millennial generation are different.
When I was little, I wanted to be a spy. I got off to a good start, studying Psychology at Trinity College, Cambridge but somehow got side-tracked into the wonderful world of advertising and marketing.
My children's books: