I was at an interesting presentation yesterday where the experts at the Media Agency who specialise in Social Media presented their tracking and analysis of my client's online "buzz". This was all new stuff to me and I realised that even at my ripe old age (birthday coming up soon...), there is still plenty new to learn in the business of brands and communications.
And it got me thinking, which is a good thing. About how we classify and try to measure Social Media. For good reasons, the guys at the agency restricted their analysis to a known (virtual) universe of communities, forums (fora???) and blogs. But, of course, in real life, things are different. Conversations and ideas burst effortlessly out from the blogosphere into the "traditional" Social Media of the pub, the coffee morning, the club - and slip just as effortlessly back in again, no doubt augmented by their experience in the real world.
I would find it fascinating to follow a "conversation" (or whatever you're supposed to call it these days - a conversation certainly sounds more friendly than a meme) from its original spark (a blogger, say), through the online world and see at what point it obtains critical mass to burst out into the "real world" and perhaps even get taken up by the traditional mass media. Maybe a pipe dream, but there are some researchers who are having a serious bash at an holistic approach for tracking brand communications...so, at this point, I'll give a serious plug for my friends at Mesh Planning, who are developing a great approach in this direction.
Calling Bullshit – Bergstrom & West
3 weeks ago