Thursday, 27 May 2010

The icing on the cake

Marketing is no longer the icing on the product cake. Not according to Alex Boguski and John Winsor in their neat little book, "Baked In".

Well-produced and chatty in style with plenty of examples, "Baked In" takes the argument that marketing should be integral to a product rather than bolted on.

The book summarises much current thinking about marketing and how it works in the 21st century.

It's always easier to see how this sort of thing works with new, innovative products, especially those that blur the medium/product/consumer line. But what if you are stuck working on an age-old fmcg brand where the product is indistinguishable from the competition? One example that occurred to me was what used to be called "added-value" - something perhaps extraneous to the product but integral to the brand. Take Maggi and Knorr here in Germany. The products are parity in a blind taste test. But Maggi has the whole "Maggi Koch Studio" property that perhaps they could develop and make more of.

But maybe that's a "cooked-in" rather than a "baked-in" example.

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