Showing posts with label privacy. Show all posts
Showing posts with label privacy. Show all posts

Monday, 20 April 2015

My pre-internet brain

Probably the most resonant of the "21st century slogans" at the Douglas Coupland solo exhibition at Vancouver Art Gallery is this one.

I miss my pre-internet brain.

Now, I imagine that my son (born 2000) would wonder what a pre-internet brain was, and having worked out that it was some sort of vestigial remain belonging to those born way back in the last century, would then question what on earth there was to miss about such a thing.

Douglas Coupland is now 52 and explains his nostalgia so: "I feel like I have willingly or unwillingly become a new person ...we've all been completely, neurologically rewired." Or so: "The internet has burrowed into my head and laid eggs, and it feels as though they're all hatching."

The re-wiring is fact, not just fancy, and it's estimated that 10,000 hours of exposure to a medium - say, the internet, is enough to rewire the neurones. That is less than 1.5 hours per day on the internet for the last 19 years, which I'm sure I must be approaching.

So, for the benefit of those millenials, what was a pre-internet brain like? While the internet brain is spontaneous and even a little flighty, the pre-internet brain was considered, ponderous, deliberate. The internet brain is agile, nimble and smart, but a touch superficial. The pre-internet brain had depth. The internet brain is extrovert, has all the answers. The pre-internet brain was an introvert, and knew that it didn't know.

Pre-internet: never forgets, faithful, with a questioning attitude.
Internet: easily distracted, faithless, demands instant gratification, credulous.

And finally, I have the feeling that my internet brain is transparent, a standard issue, and public property.

Whereas my pre-internet brain was mysterious, original and my own. Private. 


Friday, 10 October 2014

Googlephobia and other German idiosyncracies

I had a visit from my insurance rep today. A personal visit. He knocked my door, came in and sat down in one of our armchairs. I offered him a cup of coffee and he chatted me through the various changes to my policies. Although I ended up signing on a dotted line that was on one of those nifty digital gadgets, it was otherwise to all extents and purposes like a visit from the man from the Pru, fifty years later and in German.

Yesterday I tried to get into my National Savings and Investments online account. Oh dear. When I set it up I had to remember a picture, a phrase, the answer to five or six silly security questions plus concoct a password containing at-least-one-but-not-all-of-upper-case-lower-case-symbols-blah-blah. It all ended in tears (or swearing) and a wait on a customer call line.

Personal, face-to-face relationships with private customers have not died out in Germany. I am sure that a lot of it comes from the natural German resistance to doing too much online, and a general risk-aversiveness.

Sometimes the bureaucracy, rules and regulations and wariness of just doing it drive me nuts. It must be a horror to try and set up a business in Germany, especially anything that's online-based. Just look at the pickle that Uberpop got themselves into here.

But a lot of it stems from a very real concern over privacy of the individual and openness on the part of companies, which can't be a bad thing. In my encounter with the insurance man, although I invited him into my home, I have the impression that my financial and household details are just between me and that firm, not floating around for all to hack into. And that the company won't have disappeared next year.

Although Germans still seem happy to use Google's services, the company has become something of a bogeyman here, described as octopoid by some. The cynical may say that it's the old-guard Germans, stuck in the 20th century with their reliance on manufacturing who don't want the cool geeks from Silicon valley snatching their business.

But I think we can all learn a bit of cautiousness from a people that spent 60 years under state surveillance of one sort or another.