Showing posts with label Burger King. Show all posts
Showing posts with label Burger King. Show all posts

Wednesday, 1 March 2023

RETROWURST: Fast Food March 2004


This article from 2004 is a juicy one that’s close to my stomach: the topic of Fast Food in Germany. Written in the days when I’m lovin’ it was hot off the press, and Burger King was finding its feet in the German market, I was a little cynical as to whether US-origin fast food would take over the “unchained” Imbiss culture in Germany, or indeed whether Germans could ever be persuaded away from their beloved Metzgerei.

---------------------------------------------

I was talking with a German colleague recently in McDonalds (!) about the subject of Fast Food or Food on the Go which is a very different kettle of fish (or Bratwurst in a bun) here in Germany to what one finds in the UK. It seems a little ironic that it is a German advertising agency that is McDonald’s great hope to rebuild their tarnished image. Whether ‘I’m lovin’ it’ will do the job or not remains to be seen, but maybe it’s the start of the American giants looking to Old Europe for help?

 

But back to the Big Macs, Big Tastys or whatever they call themselves these days. McDonalds has never been a roaring success in Germany and in the last couple of years with a dramatic explosion of new restaurant openings, Burger King looks as if it could do McDonalds some serious damage. Although it is a chain, the whole concept of Burger King is closer to German tastes as far as food and especially Food on the Go goes. The tradition of Fast Food in Germany is distinctly ‘unchained’. That is, there has always been a tradition of the Imbiss, or snack stand, but this is very much a local, independent thing. An Imbiss is typically a stand where you can buy various types of Wurst and grilled meat, served with bread or chips. Popular dishes include Currywurst, which is a Bratwurst sliced up and covered in ketchup and curry powder, Steakbrötchen, which is grilled pork steak in a roll, Grillhänchen, which is half a roast chicken and Nierenspieß, a sort of kidney kebab. The Turkish population have also been active in the Imbiss trade and one often sees Doner Kebabs and other Turkish-influenced dishes alongside the sausages and chickens. In contrast to the UK equivalents, the Imbiss stands do not have such a greasy, unhealthy and unhygienic image. Rather, because the food is of good quality, the hygiene standards are high and, most importantly, the Imbiss owner can probably tell you the exact origin of his sausages, almost down to the pig’s name, the Imbiss stands generally have a positive image of providing good, honest, real food, freshly-cooked for a good price. In fact, there is more concern about eating McDonalds, due to the additives and processed nature of the food than there is about the possibility of food-poisoning from the Imbiss.

 

A lot of these perceptions can be traced back to the difference in the way that the Germans buy their meat. The butcher’s shop or Metzgerei is alive and well in German High Streets and shopping centres. Although there are some small chains, many of the butchers are local independents. A typical Metzgerei will sell more than simply fresh meat, with a delicatessen section selling Wurst, Schinken, other meat products and salads, possibly a cheese/eggs and dairy products section; probably an Imbiss section for hot snacks and no Metzgerei worth his sausages would overlook the sale of Sauerkraut and Brötchen. Germans are quite happy to make separate trips to the Metzgerei and to stand in long queues, admiring the many Master Butcher Certificates and Awards for the best Fleischwurst in the region that decorate the spotlessly clean tiled walls. Some Germans are even happy to visit several shops, stopping at one for the Schnitzels, another for the Blutwurst and yet another for the Kartoffelsalat.

 

Even in the Supermarkets, the bulk of the meat trade is done via the butcher’s counter. Although pre-packed meat is available, it does not dominate as it does in the UK. Indeed, in some supermarkets, meat can only be bought over the butcher’s counter with the pre-packed section being confined to poultry only. Most Germans would be somewhat horrified at the idea of buying mince pre-packed that had not been freshly minced before their eyes!

 

With this strong culture, it is no wonder that there is a heavy distrust of meat and meat products which are processed, frozen, pre-packed or otherwise of ‘uncertain origin’. This can be seen in the area of frozen food, which, apart from fish and vegetables to some extent, has a rather poorer image in Germany overall. And, to get back to our friends the Burger giants, it is clear that the Burger King positioning of ‘closer to real grilled meat’ strikes a chord with the Germans. Interesting, too, that the only ‘indigenous’ fast food chains of any note in Germany are Nordsee and Wienerwald, which specialise in fish and chicken, rather than meat, respectively.

 

On a similar note, the ‘Sandwich Culture’ that we see in the UK is more-or-less absent in Germany. While one can find sandwiches in every supermarket, CTN and Boots as well as in the Sandwich chains in the UK, one is hard-pressed to find a pre-packed sandwich in Germany. What one does find are butchers, bakers and corner shops who sell fresh made-on-the-premises filled rolls. Again, it is all a local independent business with no chains involved. 

 

So what does this all suggest? Two business opportunities are clear to me: firstly, a German Bratwurst (and beer?) Imbiss concept in the UK and secondly, perhaps the introduction of a Real sandwich chain in Germany, along Pret-a-Manger lines. Whatever, I fear that it will take more than ‘Ich liebe es’ for McDonalds and their ilk to kick the Imbiss stands out of the German people’s affections.

---------------------------------------------

Well, as always, my glance back has revealed a lot of new items on the fast food menu - with some from unexpected quarters. 

I did notice a few years ago in London, that some enterprising fellow had picked up on my “German fast food” idea. Sadly, Herman ze German appears to have been a victim of Covid. 

McDonald’s and Burger King are still battling on in there, changing with the times with digitalisation and Vegan offers, but dare I say they both seem a little lacklustre and part of the furniture? The McDonald’s in Hanau town centre has recently shut down, and I noticed that Five Guys has made it to Frankfurt. No doubt the cost-of-living crisis will have a major impact on the fate of the burger giants.

The local Metzgereien are hanging on in there, but I suspect the number has decreased over the last couple of decades. The plus points are supporting local businesses and farmers, the minus points the big “is-meat-sustainable-and/or-healthy?” debate as well as convenience and the price - see cost-of-living, above. There’s certainly been a clear increase in pre-packed meat in the supermarkets over the last couple of decades - yet also an increase in labelling and concern over animal welfare.

But the whole Imbiss scene is alive and well. There’s a kind of healthy co-existence with the whole “Food Truck”/“Street Food” category, as well more internationality on top of the tradition German and Turkish. Lieferando and Co. have worked to the favour of the small independent. And finally, there are a few “micro-chains” popping up, such as this one in our own area, although they’ve also opened in München, too.

Guten Appetit!

Friday, 14 January 2022

Nothing new under the (shaded-off from the Earth) sun?

 

I do love all those lists of trends and innovations and predictions of stuff that’s really, eventually, going to happen this next year. A lot of these articles take the form of lists of 22-whatevers this year, and typical is this one from The Economist on emerging technology to watch in the next 12 months.

There’s a mix on here, of the here-we-go-again science fiction cliches (Flying Electric Taxis, Space Tourism), the ones that are already on my radar (if radar isn’t too primitive a technology to refer to) - the Metaverse, Hydrogen-powered Planes, Vertical Farming and Personalised Nutrition, for example.

And the ones where I think - yes - great idea - bring it on tomorrow! Container Ships with Sails, or Vaccines for HIV and Malaria, for example.

But with one of the 22, I sorted of shrugged my shoulders. I’m talking about Virtual Influencers - see Lil Miquela/Miquela Sousa above.

The article highlights how these virtual influencers won’t get embarassingly drunk at a party, or old and wrinkly, as if this was something new. But there were plenty of pre-teen/young teen virtual influencers back in the last century. And many of these are still influencing today - for example, the Scooby Doo gang selling sunglasses. In fact, Velma is probably responsible for the entire Geek Girl fashion industry single-handedly.


Whether officially attached to a brand, or generally influencing fashion and music, pre/teen characters have long been a tried and trusted standby to attract young audiences. Like today’s virtual influencers, they can’t grow up and commit some unspeakable crime, or be caught on camera associating with dubious and unsavoury sorts - it’s all nicely under control. And they can welcome new pals and chums into the gang to fit with the prevailing social climate, too.

It probably all started with these two:


By the late 80s, a “Kids’ Club/Gang” was almost a mandatory. At Saatchi UK, we worked on the launch of Burger King in the UK:


Maybe the most influencial virtual influencers in North America in the mid/late 20th century were these guys - and I think they are still going - they really nailed the multi-media thing, with comics, a TV show, a No. 1 international hit single, promotions with all manner of brands - for example, this carboard record you could cut off the back of a cereal box:


Pour a little sugar (or healthier option) on it, honey!

Once again, the technology changes but the idea (or need) not so much.



 

Monday, 24 May 2021

Unlocking - it’s Opening Time!


 Around a year ago, advert-wise, we were at peak “we’re here for you” mode with all those interchangeable COVID commercials. One year on, and there’s a quite different mood on our screens, if not in real life yet, at least in my part of Germany.

KFC are back to licking fingers, while Wrigley’s Extra Gum has got birds, bees, dings and mojos buzzing all over the place.

Then there’s Lynx who have gone back to their roots and reinterpreted “The Lynx Effect” for the post Covid world, in a sensory celebration:

And my favourite, from Guinness - beautifully on-brand, with a strong insight that when you’re longing for something (or someone) you see it (them) everywhere you look:

I am sure there are plenty more, too, even if I must admit that I am still in the “confused” mindset, brilliantly portrayed by Burger King. Especially when it comes to the absurd and contradictory travel rules and regulations I’m going to have to navigate on my forthcoming trip to Blighty.


Friday, 16 April 2021

Planting a change

 

Last year, I wrote about the (warning - horrible word) mainstreamising of plant-based/Vegan products, that I reckon is being driven partly via the connection to sustainability.

The trend doesn’t seem to be slowing, and there are plenty of start-up (ish) brands following Oatly’s example and being all activisty about farting (or is it burping?) cows.

But this is no way to go if you’re a mainstream brand that makes its money by churning out meat or dairy-based products at scale. On this note, it will be interesting to see how Ben & Jerry’s  develops in light of a potential clash between social and environmental activist factions. 

There are some examples in fast-food that get it right: Burger King, with its unapologetic Rebel Whopper.  McDonald's are hot on their heels with McPlant. And Dunkin’ Donuts, who seem to be introducing plant-based donuts at scale. At least in the Low Countries.

And there are a couple of useful studies I’ve come across that mainstream brands can use as a framework for encouraging people to eat more plant-based food, or any other aspect of healthy & sustainable living. There’s this recent one from Globescan, which describes 7 Unlocks (another ghastly word, but the idea is good) - make it:

affordable

credible

shine

yes ... and

easy

meaningful

big

This is all echoed in a report from last year, from the Behavioural Insights Team - Menu for Change which emphasised:

make it appealing

make it normal

make it easy

I’d add to all that: make it about choice, and treat people like the adults they are. Often a meal or eating together is about socialising, and can create common ground.

Although we may not want “what she’s having”, we can all agree to enjoy our burgers, donuts, pizzas or whatever without thrusting personal preferences (literally) down each other’s throats.


Tuesday, 1 October 2019

Brilliant or bullsh*t?

I've worked on the client side, the agency side and somewhere in the middle, as a consultant. And I still feel these conflicting personas, rather like the Good Cop and the Bad Cop, leaping around in me trying to gain supremacy when I see communication ideas.

Take the recent Burger King "Meltdown" campaign in the UK. The agency side of me is terribly excited about this one. It ticks all the boxes and then some. Where to start? Well, the idea originally came up as a result of a petition from two eco-conscious schoolgirls, Ella and Caitlin, aged 7 and 9. It's big and bold and involving and exciting. It's about actually doing something (people donating unwanted toys, Burger King working with up-cycling partners to convert the unwanted plastic into play areas and trays) rather than just blabbing on and empty virtue-signalling. The execution, from the melting logo to the giant sculpture, is terrific.

And it takes a good pot-shot at McDonald's in tune with the brand's recent edgy attitude campaigns.

My agency side is practically having a meltdown, screaming "what's not to like?" at my less easily-enthused bah-humbug client side.

I don't know. A year or two ago I might have found this original. But now it feels, however good the execution, rather like an opportunistic stunt. One of these. Does it come from the core of the brand? Not really. And sniping at the main competitor merely deflects from the real problem. As pointed out in the article linked above, the campaign broke on the same day that Burger King was presented with an award by Greenpeace for "flame-grilling the Amazon." Perhaps the "Meltdown" campaign name and logo are a little insensitive?

I wonder what our junior eco-warriors think of that?

Talking of which, I'm won't be surprised by a flood of Greta Thunberg wannabes and Fearless Girls appearing in forthcoming brand communications. It has already started, for example, in this campaign for Zürich's public transport (admittedly timed to coincide with Ms Thunberg's visit to the city). The ads are telling us that if we take the tram or trolleybus, we're a little bit Greta.

I'm not convinced there's such a thing.


Tuesday, 7 June 2016

Makes burgers, not war



This is a bit of an old story - it's from last year - but it's a goodie, and with the Cannes Awards coming up, who knows?

Collaboration is one of the buzz words for brands this decade - with customers, other brands and other organisations. And the fast food giants have certainly played the game, with all manner of collaborations with confectionery brands, or charitable organisations to encourage literacy or sport.

But what about getting together with your biggest rival?

Y&R New Zealand had the tremendous idea to raise awareness for Peace Day, a global day of ceasefire. Their client Burger King invited McDonald's to get together to create a one-off super-burger. No, not King Donald (or even Don King) but the McWhopper.

In the end, McDonald's, in an act maybe more fitting to Wimpy, turned it down, but the proposal itself generated a mass of positive goodwill and PR for Burger King, as well as awareness for Peace Day.

Next time I talk about bold advertising, I'll have this at the back of my mind as a yardstick.

Thursday, 18 February 2016

Putting Brands in their place

The number of 'Ps' in marketing seems to expand each year from the original 4 that I learned - Product, Price, Place, Promotion. Place, rather like Price, never got that much discussion in advertising-related meetings, as I think that there are a lot of unwritten assumptions about 'Place' as far as brands go.

A retail brand will assume that the stores are The Place, household products will orientate themselves to The Home. But think about how both stores and homes are changing in relation to physical place. I'm not convinced that a brand necessarily has a fixed place in space.

I was interested to see a promotion from Burger King in New Zealand, 'Backyard Burger King.' The idea is that Burger King will be giving away 50 Backyard Burger King kits like the one pictured above, so that you can enjoy the flame-grilled taste in your own backyard with your mates.



And that's the clever thing. It's stressing what sets Burger King apart - not that it's a takeaway, or fast food, or a hamburger chain, but that it is a flame-grilled burger that you can enjoy anywhere.

Other examples include the Blockhouse chain of steakhouses here in Germany, who sell their products - dressings, dips, burgers, steak pepper - through the grocery trade, so you can enjoy Blockhouse food (if not the whole experience) at home. Or Pret a Manger who publish their sandwich recipes on their packaging. There is a generosity about this approach, rather than a misguided possessiveness about 'not giving any secrets away.' In fact, this all makes so much sense if you think about it, as takeaways (rather than eat-ins) lose the control of the brand the moment the customer leaves the restaurant. If they want to eat their Whopper cold two days later with added pomegranate, that has always been their prerogative.

In these days of online and offline merging, and not being two distinct states or modes of operation, it makes sense to reduce the rigidity of a brand's definition of 'Place.'

In what new or unexpected context could your brand be made available to emphasise its uniqueness?